Help and resources
Help with forms and certificates
There is paperwork required after a death, but much of it is taken care of as part of our service. If you are unsure what is needed, we can guide you.
If you are unsure what to do, call us.
What we can help with
- We will guide you through what information is required and when.
- We can explain documents and processes in plain language.
- We can help liaise with hospitals, care facilities, and other providers when needed.
You can contact us at any time.
Death registration and documentation
Death registration
Death registration is an important step after a death. We can assist with the details required and manage the process as part of our service.
Certificates and confirmations
Depending on the circumstances, there may be medical certification and other documents required. We will explain what applies in your situation.
Coroner cases
If a death is referred to the Coroner, some processes and timeframes are different. We can explain what to expect and keep you updated.
What changes in a Coroner case
- Timing may depend on the Coroner process
- Some decisions may need to wait
- We can liaise and keep you informed
What families may need to provide
Families often provide basic personal information. If you do not have everything, do not worry. We can work through it together.
- Full name and date of birth
- Parents details
- Marriage or relationship details if applicable
- Children and family details if relevant
More help
You can return to the Help and Resources page at any time to view other topics.
Back to help
Arrange a funeral
If you are ready, we can guide you through the arrangement process.
Arrange a funeral